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Terms of Use

AGREEMENTS


Terms of Use


1. Parties

1.1. The operator of the website www.nordbron.com is Akal Ticaret ve Tekstil Sanayi Limited Şirketi, located at Merve Mah. Akabe Cad. No.16, Sancaktepe, 34791, Istanbul (hereinafter referred to as “Nordbron”).

1.2. The internet user who becomes a member of the website www.nordbron.com (hereinafter referred to as the “Member”).

2. Subject of the Agreement

The subject of this Agreement is to determine the terms and conditions under which the Member may benefit from the website www.nordbron.com, owned and operated by Nordbron.

3. Rights and Obligations of the Parties

3.1. The Member declares and undertakes that the personal and other information provided while registering on www.nordbron.com is correct under the law, and accepts liability to indemnify Nordbron for all damages incurred due to the inaccuracy of such information.

3.2. The Member may not share the password provided by Nordbron with third parties or institutions. The right to use the password belongs solely to the Member. The Member shall be solely responsible for any liability arising from such unauthorized use, and Nordbron reserves the right to claim compensation for any damages and demands brought against it due to unauthorized use.

3.3. The Member undertakes to comply with legal regulations while using www.nordbron.com and not to violate them. Otherwise, all legal and criminal liabilities shall rest exclusively with the Member.

3.4. The Member may not use www.nordbron.com in a manner that disrupts public order, violates general morality, harasses or disturbs others, serves unlawful purposes, or infringes intellectual property and copyright of others. The Member is also prohibited from engaging in activities such as spam, viruses, and Trojan horses that prevent or hinder the use of services by others.

3.5. All opinions, statements, and thoughts expressed, written, or used by Members on www.nordbron.com are solely the personal views of the Members and bind only themselves. These views have no relation to Nordbron. Nordbron shall not be held liable for any damages incurred by third parties due to Member statements, or by Members due to statements made by third parties.

3.6. Nordbron shall not be responsible for unauthorized access to Member data or for damages that may occur to Member software or data. The Member agrees in advance not to claim any compensation from Nordbron for damages resulting from the use of www.nordbron.com.

3.7. The Member undertakes not to access or use other internet users’ software or data without permission. Otherwise, the Member shall bear all legal and criminal liabilities.

3.8. The Member who violates any provision of this Membership Agreement shall be personally liable for any resulting legal and criminal consequences and shall hold Nordbron harmless from such violations. In the event the violation leads to legal proceedings, Nordbron reserves the right to claim compensation from the Member.

3.9. Nordbron reserves the right to unilaterally delete the Member’s account, files, documents, and information at any time. The Member accepts this action in advance, and Nordbron shall not be held liable in such cases.

3.10. The software and design of www.nordbron.com are owned by Nordbron, and copyright and/or intellectual property rights are protected under the applicable laws. These may not be used, acquired, or modified by Members without authorization. Other company names and products mentioned on the website are trademarks of their respective owners and are also protected by intellectual property rights.

3.11. For the purposes of improving and developing the website, and/or within the framework of legal obligations, Nordbron may collect certain information such as the name of the Internet service provider, IP address, access date and time, accessed pages, and the website that directly linked the Member to www.nordbron.com.

3.12. Nordbron may use Members’ personal information to provide better service, improve its products and services, and customize the website according to user preferences. Nordbron reserves the right to record Member activities on www.nordbron.com.

3.13. By becoming a Member, the individual accepts that Nordbron may contact them with product and service promotions, advertisements, campaigns, surveys, and customer satisfaction programs. The Member permits Nordbron to collect, use, and archive their personal and shopping data for these purposes, both past and future. Unless stated otherwise by the Member, such consent remains valid even after the termination of membership. The Member accepts that Nordbron may contact them via internet, phone, SMS, or other communication channels, unless otherwise notified. The Member agrees not to hold Nordbron liable for any direct or indirect damages arising from the collection, sharing, use, archiving, or access of such data. If the Member wishes to change data-sharing preferences, they may send an email to info@nordbron.com.

3.14. Nordbron may disclose the Member’s personal data if required by law, or if deemed necessary in good faith to comply with legal obligations or judicial processes served on Nordbron, or to protect and defend the rights and property of Nordbron and the www.nordbron.com family.

3.15. Nordbron has taken precautions to ensure that its website is free from viruses and similar malicious software. However, the Member is responsible for providing their own virus protection system and ensuring ultimate security. By accessing Nordbron’s website, the Member agrees that they are solely responsible for any errors in their software or operating systems and the consequences thereof.

3.16. Nordbron reserves the right to change the content of the site, modify or terminate any services provided to users, and delete user information and data at any time.

3.17. Nordbron may change, update, or cancel the terms of this Membership Agreement at any time without prior notice. Any changes shall become effective upon publication and apply to all Members.

3.18. The Parties agree that all computer records of Nordbron shall constitute the sole and exclusive evidence in accordance with Article 193 of the Turkish Code of Civil Procedure (HMK) and that such records constitute an evidential contract.

3.19. Nordbron has the right to send informational emails to Members’ registered email addresses and SMS notifications to their mobile numbers. By accepting this Membership Agreement, the Member is deemed to have accepted the sending of such notifications. If the Member wishes to unsubscribe, they may request cancellation by sending an email to info@nordbron.com.

4. Termination of the Agreement

This Agreement shall remain in effect until the Member cancels their membership or until Nordbron terminates it. In cases where the Member violates any provision of this Agreement, Nordbron may unilaterally cancel the membership and terminate the Agreement.

5. Governing Law and Jurisdiction

For disputes arising from this Agreement, the Courts and Enforcement Offices of Istanbul Anatolia shall have jurisdiction.

6. Enforcement

By registering as a Member, the Member acknowledges that they have read and accepted all provisions of this Membership Agreement. This Agreement enters into force mutually at the time of membership registration.

Privacy Policy


Privacy Policy


General Terms

The general terms of use of the website, together with applicable rules and legal obligations, are set out in this User Agreement. It is recommended that the Agreement be read before using the website www.nordbron.com. If the terms stated are not suitable for you, please do not use www.nordbron.com. By using the site and completing forms that include your personal information, you are deemed to have accepted the terms set forth herein.

Nordbron reserves the right to amend, reorganize, or discontinue without prior notice any services, products, terms of use, or information provided on this site or its extensions. Such changes shall take effect as of the date they are published on the site. Nordbron recommends that users visit the legal notice page each time they access the site. These terms also apply to other web pages linked to from the site.

1. Rules of Use and Privacy

1.1. www.nordbron.com is open to all members. Unless otherwise stated, services provided on the site are free of charge. In the following circumstances, site management may block the user’s access and reserves legal rights against those involved:

1.2. Recording false, incomplete, misleading, or unlawful information, or content contrary to public morality or the laws of the Republic of Türkiye.

1.3. Unauthorized copying of site content, in whole or in part.

1.4. Sharing or misuse of usernames, passwords, or other access credentials with third parties. Users are solely responsible for any damages arising from such actions. Similarly, users may not use another person’s IP address, email address, username, or other personal data, nor access or use other users’ private information without authorization. Any such use shall result in full legal and criminal liability.

1.5. Using software or engaging in activities that threaten site security, disrupt its operation, or attempt to access, delete, or alter data.

2. Use of Content

2.1. Nordbron owns or is licensed to all intellectual and industrial property rights relating to the overall design and appearance of this site, as well as all information, images, the Nordbron brand and other trademarks, domain name www.nordbron.com, logos, icons, demonstrative materials, technical data in written, electronic, or graphic form, computer software, sales systems, business methods, and business models (“Materials”). These are protected by law.

2.2. No Material on the site may be modified, copied, reproduced, translated, republished, uploaded, posted, transmitted, presented, or distributed in any form, including code and software, without prior authorization and reference. Unauthorized use of any part of the site on another website is prohibited and subject to legal and criminal liability. All rights not expressly granted herein are reserved by Nordbron.

2.3. All rights to feedback or comments transmitted to www.nordbron.com belong to Nordbron and may be used for marketing purposes.

3. Responsibilities

3.1. Information regarding visitors to www.nordbron.com (such as duration, time, and pages viewed) is monitored to improve services. Such information may be shared with business partners for advertising or content improvement, subject to privacy conditions.

3.2. Users agree to comply with the Turkish Penal Code, Turkish Commercial Code, Law on Intellectual and Artistic Works, Decrees on Protection of Trademarks and Patents, the Code of Obligations, and all relevant legislation, as well as notices published by www.nordbron.com. Users bear full legal, criminal, and financial liability for violations.

3.3. Users may not engage in activities that prevent or hinder others’ use of www.nordbron.com, overload servers or databases, or attempt fraud. Violation will result in termination of membership and full liability.

3.4. Users are responsible for backing up their own correspondence with www.nordbron.com. Nordbron shall not be held liable for loss or damage of unbacked-up data.

3.5. Membership cancellation and account deletion may be carried out via www.nordbron.com. Upon termination, access rights are revoked. Whether Nordbron deletes user records is at its sole discretion, and users may not claim compensation regarding deleted data.

3.6. This site may contain links or references to third-party websites not under Nordbron’s control. Nordbron is not responsible for the content or links therein.

3.7. By registering, the user consents that Nordbron may contact them via mail, email, SMS, telephone, or other means for communication, marketing, notifications, and similar purposes unless otherwise stated in writing.

3.8. Specific rules and obligations may be set out in certain sections of the site. Users of such sections are deemed to have accepted these rules.

3.9. Users are deemed to have accepted all terms of this Agreement upon using the service. Users agree to indemnify Nordbron for any damages caused by breach of obligations. Nordbron retains recourse rights against the user for any compensation or fines paid to public authorities or third parties.

4. Obligations of Service Providers

Pursuant to amendments to Law No. 6502, intermediary service providers have specific obligations when facilitating distance contracts between consumers and sellers/providers. These include:

4.1. Maintaining a system that enables consumers to submit and track requests and notifications throughout the contractual period.

4.2. Joint liability with sellers/providers for pre-contractual disclosures and record-keeping requirements.

4.3. Responsibility for incomplete mandatory disclosures unless data was entered by the seller/provider.

4.4. Liability for misrepresentations or failures arising from their own intermediary services.

4.5. Joint liability with sellers/providers in cases where payments are collected on their behalf.

4.6. Responsibility for unauthorized promotional campaigns, discounts, or bundled sales made without seller/provider approval.

4.7. Ensuring consistency between disclosures and advertisements, and proving such compliance.

5. Continuity of Service

5.1. Nordbron reserves the unilateral right to modify, suspend, or terminate services at any time without prior notice. Updated terms shall be published on www.nordbron.com under the same link with revised dates, and may also be notified via email. Continued use constitutes acceptance of updated terms. Memberships may be terminated unilaterally if users submit material contrary to this Agreement.

5.2. This Agreement becomes binding once the user completes the registration form or utilizes any service/order through www.nordbron.com. It shall automatically terminate upon membership cancellation or upon occurrence of the termination grounds listed herein.

6. Privacy Policy

6.1. During registration, www.nordbron.com may request certain personal data (e.g., name, age, email). These data may be used within www.nordbron.com for campaigns or customized promotions. In addition, statistical data regarding site usage are analyzed and stored.

6.2. Nordbron does not share, sell, or use for non-operational purposes any personal data collected through membership forms, except with the member’s knowledge or instruction. Customer information may be disclosed only if required by law or regulatory authorities.

6.3. www.nordbron.com uses Google Analytics (Remarketing, Demographics, and Interest Reporting). Users may opt out via Ad Settings. Aggregate demographic data may be shared with advertisers for audience segmentation, but no personal identifiers (e.g., name, ID number) are included. By accepting this Privacy Policy, users consent to such use for advertising purposes.

6.4. Credit card details entered on the payment page are not stored by www.nordbron.com or its service providers, ensuring that payment transactions occur securely between the user and the bank.

6.5. Users may update membership information or unsubscribe from promotional emails at any time by using the “unsubscribe” link in emails or through their account settings.

7. Dispute Resolution

This Agreement shall be governed by the laws of the Republic of Türkiye. Istanbul Anatolian Courts and Enforcement Offices shall have exclusive jurisdiction over any disputes arising from this Agreement.

Distance Sales Agreement


Distance Sales Agreement


Article 1 – Parties

1.1. Seller:
Company Name: …
Address: …
Phone: …
Fax: …
Email: …

1.2. Buyer:
Name/Surname/Title: …
Address: …
Phone: …
Email: …

Article 2 – Subject

The subject of this Agreement is to determine the rights and obligations of the Parties pursuant to the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, regarding the sale and delivery of the product(s) ordered electronically by the Buyer through the Seller’s website, the characteristics and sales price of which are specified below.

By accepting this Agreement, the Buyer acknowledges in advance that if they approve the order subject to the Agreement, they are obliged to pay the order price, including shipping charges, taxes, and any additional costs, and that they have been informed accordingly.

Article 3 – Product(s) Covered by the Agreement

3.1. The basic characteristics (type, quantity, brand/model, color, number) of the goods/products are available on the Seller’s website www.nordbron.com. You may review the basic characteristics on the website. Prices of promotional products are valid throughout the campaign period.

3.2. The listed and announced prices on the website are sales prices. Time-limited prices remain valid until the end of the specified period.

Date: …
Product Name: …
Quantity: …
Total Price: …

Payment Method:
Delivery Address:
Total Paid:

Article 4 – General Provisions

4.1. The Buyer acknowledges that they have read the preliminary information regarding the essential characteristics, sales price, payment method, and delivery of the product on the Seller’s website, and that they have confirmed such electronically. The Buyer declares that they have obtained the Seller’s address, essential product details, total price including taxes, and payment and delivery information correctly and completely before concluding this Agreement.

4.2. Each product subject to the Agreement shall be delivered to the Buyer or to the person/institution designated by the Buyer within 30 days, not exceeding the legal time limit, depending on the Buyer’s place of residence, as specified in the preliminary information section. If the product cannot be delivered within this period, the Buyer reserves the right to terminate the Agreement.

4.3. The Seller may, with the Buyer’s explicit approval, supply another product of equal quality and price before the contractual performance period expires.

4.4. If fulfillment of the product/service subject to the order becomes impossible, the Seller shall inform the Buyer and refund the total amount within 14 days.

4.5. The Buyer undertakes that if the product price is not paid or is canceled in bank records for any reason, the Seller’s obligation to deliver the product ends, and the Buyer shall indemnify the Seller for all damages incurred.

4.6. If, after delivery, the Buyer’s credit card is unlawfully used by unauthorized persons, resulting in non-payment to the Seller, the Buyer shall return the product to the Seller within 3 days, with shipping costs borne by the Buyer.

4.7. In cases of force majeure or unforeseen circumstances preventing or delaying delivery, the Seller shall notify the Buyer. The Buyer may then request cancellation, replacement with an equivalent, or postponement. If canceled, the refund is made within 14 days. Credit card refunds may take 2–3 weeks due to bank processes, for which the Seller shall not be held liable.

4.8. If the Buyer defaults on payment by credit card, they accept responsibility to pay interest and associated legal costs per their agreement with the issuing bank.

4.9. The Seller may contact the Buyer via address, email, SMS, phone, or other means provided during registration for communication, marketing, or notifications. By accepting this Agreement, the Buyer consents to such communication.

4.10. The Buyer shall inspect the product before accepting delivery. Damaged or defective goods (dented, torn packaging, etc.) must not be accepted from the courier. Accepted goods are deemed intact. If the right of withdrawal is to be exercised, the goods must not be used and the invoice must be returned.

4.11. The Buyer declares that the personal information provided during membership is accurate, and agrees to indemnify the Seller immediately for any damages caused by false information.

4.12. The Buyer undertakes to comply with applicable laws while using the Seller’s website and accepts full liability for any legal violations.

4.13. The Buyer may not use the Seller’s website for purposes contrary to law, public order, or morality, nor infringe upon others’ rights. The Buyer also may not engage in activities that hinder others’ use of the services (e.g., spam, viruses, Trojan horses).

4.14. The Seller is not responsible for the content or privacy practices of third-party websites linked on the Seller’s website.

4.15. The Buyer is solely liable for any breach of this Agreement, indemnifying the Seller against all legal and criminal consequences.

4.16. The Buyer must not share credit card information with others and accepts sole responsibility for its security. The Seller shall not be liable for misuse of such information.

4.17. Despite taking necessary precautions, the Seller shall not be liable if personal data is compromised due to cyberattacks.

4.18. The Seller may suspend orders if the Buyer’s provided information is inaccurate. If the Buyer cannot be contacted within 15 days, the Seller may cancel the order.

4.19. Persons under 18 or legally incapacitated may not shop on www.nordbron.com. The Buyer’s declared age is presumed correct, and the Seller bears no responsibility if misrepresented.

4.20. The Seller is not liable for pricing errors arising from system malfunctions or unlawful interventions. Buyers may not claim rights based on such errors.

Article 5 – Obligations of Intermediary Service Providers

In accordance with amendments to Law No. 6502, intermediary service providers have the following obligations:

5.1. They must establish and maintain systems that allow consumers to submit and track requests throughout the contractual period.

5.2. Intermediary service providers are jointly liable with sellers/providers for:

  • (a) Providing, confirming, and proving pre-contractual information disclosures;
  • (b) Any deficiencies in mandatory information unless entered by the seller/provider;
  • (c) Maintaining transaction records and providing them to authorities or consumers upon request;
  • (d) Breaches of contract caused by their own actions that result in non-compliance by sellers/providers;
  • (e) Obligations related to delivery, performance, and right of withdrawal when collecting payments on behalf of sellers/providers;
  • (f) Failures in promotional or discounted sales arranged without seller/provider approval;
  • (g) Ensuring and proving consistency between pre-contractual disclosures and advertisements.
Article 6 – Right of Withdrawal

6.1. For sales of goods, the Buyer may exercise the right of withdrawal within 14 days of delivery without penalty or reason, by notifying the Seller. For service contracts, the period begins on the contract date. The right of withdrawal cannot be exercised once performance begins with the Buyer’s consent. Costs arising from withdrawal are borne by the Seller.

6.2. To exercise this right, written notice (registered mail, fax, or email) must be given within 14 days, and the product must be unused and eligible under the “Non-Returnable Products” clause. Returned items must include:

  • a) Original invoice (corporate returns must include a return invoice issued by the company),
  • b) Return form,
  • c) Original box, packaging, and standard accessories.

The Seller must refund the total price within 10 days of receiving the withdrawal notice and collect the goods within 20 days. If a discount threshold is breached by withdrawal, the discount is canceled.

Article 7 – Products Excluded from the Right of Withdrawal

Products prepared according to the Buyer’s specifications or personal needs; underwear, swimwear bottoms, cosmetics, disposable products, perishable goods, products unsuitable for return for health/hygiene reasons if packaging is opened, mixed goods that cannot be separated, periodicals (other than subscriptions), digital content delivered instantly, software, data storage devices, and consumables where the packaging is opened by the Buyer are excluded from the right of withdrawal.

Cosmetics, personal care products, underwear, swimwear, books, software, DVDs, CDs, cassettes, and stationery consumables may only be returned if unopened, unused, and intact.

Article 8 – Jurisdiction

Disputes arising from this Agreement shall be governed by Turkish law. Consumer Arbitration Boards are competent up to the value announced by the Ministry of Customs and Trade. Consumer Courts have jurisdiction over disputes exceeding this value. The competent court is Istanbul Anatolian Courts, and the competent enforcement offices are Istanbul Anatolian Enforcement Offices. This Agreement is made for commercial purposes.

Article 9 – Enforcement

If payment for the order placed via the website is made, the Buyer is deemed to have accepted all terms of this Agreement. Consisting of 8 articles, this Agreement has been read and accepted electronically by the Buyer on … / … / … and entered into force.

SELLER: …
BUYER: …
DATE: …